A Results-Framework Document (RFD) provides a summary of the most important results that an organization expects to achieve during the financial year.
This document has two main purposes:- (a) move the focus of the organization from process-orientation to results-orientation, and (b) provide an objective and fair basis to evaluate organization’s overall performance at the end of the year. A RFD is essentially a record of understanding between a Department/Ministry representing the people’s mandate, and the Head of the organisation responsible for implementing this mandate. This document contains not only the agreed objectives, policies, programs and projects but also success indicators and targets to measure progress in implementing them.
The RFD seeks to address three basic questions:- (a) What are organisation’s main objectives for the year? (b) What actions are proposed to achieve these objectives? (c) How would someone know at the end of the year the degree of progress made in implementing these actions? That is, what are the relevant success indicators and their targets? At the end of the year, the parent department/ministry will look at the achievements of the organisation, compare them with the targets, and determine the composite score.